Frequently Asked Questions
Quick answers before you buy. Still stuck? Call (832) 727-3782.
Shipping
How much does shipping cost?+
Standard shipping is $8.00 and express shipping is $15.00, calculated at checkout.
How long will my order take?+
Orders are processed in 1–2 business days. Standard delivery takes 5–8 business days and expedited takes 2–4.
Where do you ship?+
We currently ship within the continental United States.
How do I track my order?+
You'll get a tracking link by email when your order ships. You can also use our Track Your Order page.
Returns
What is your return policy?+
You can return unused items in their original packaging within 30 days of delivery.
How do I start a return?+
Email support@quickbuydecor.com with your order number and we'll guide you through it.
When will I get my refund?+
Refunds are issued to your original payment method within 5–10 business days after we receive your return.
Is anything non-returnable?+
Final-sale and clearance items, gift cards, and used or damaged items can't be returned. See Returns & Refunds.
Gifts & Gift-Wrapping
Do you offer gift-wrapping?+
Several of our gift sets (like the matcha, candle care and journal sets) already arrive in a gift box. For other items, email us before your order ships and we'll let you know what we can do.
Can I include a gift note?+
Yes — add a note at checkout or email support@quickbuydecor.com with your order number and message.
Can I ship a gift straight to someone?+
Absolutely. Just enter their address as the shipping address at checkout.
Product Care
Where can I find care instructions?+
Every product page has a Care section with cleaning and upkeep tips for that item.
How do I care for throws and blankets?+
Most are best washed cold on a gentle cycle and laid flat or tumbled dry on low. Always check the product's Care section first.
How do I care for wood and ceramic pieces?+
Wipe with a soft damp cloth. Keep wood away from soaking water and oil it occasionally to keep it looking fresh.