Frequently Asked Questions

Quick answers before you buy. Still stuck? Call (832) 727-3782.

Shipping

How much does shipping cost?+

Standard shipping is $8.00 and express shipping is $15.00, calculated at checkout.

How long will my order take?+

Orders are processed in 1–2 business days. Standard delivery takes 5–8 business days and expedited takes 2–4.

Where do you ship?+

We currently ship within the continental United States.

How do I track my order?+

You'll get a tracking link by email when your order ships. You can also use our Track Your Order page.

Returns

What is your return policy?+

You can return unused items in their original packaging within 30 days of delivery.

How do I start a return?+

Email support@quickbuydecor.com with your order number and we'll guide you through it.

When will I get my refund?+

Refunds are issued to your original payment method within 5–10 business days after we receive your return.

Is anything non-returnable?+

Final-sale and clearance items, gift cards, and used or damaged items can't be returned. See Returns & Refunds.

Gifts & Gift-Wrapping

Do you offer gift-wrapping?+

Several of our gift sets (like the matcha, candle care and journal sets) already arrive in a gift box. For other items, email us before your order ships and we'll let you know what we can do.

Can I include a gift note?+

Yes — add a note at checkout or email support@quickbuydecor.com with your order number and message.

Can I ship a gift straight to someone?+

Absolutely. Just enter their address as the shipping address at checkout.

Product Care

Where can I find care instructions?+

Every product page has a Care section with cleaning and upkeep tips for that item.

How do I care for throws and blankets?+

Most are best washed cold on a gentle cycle and laid flat or tumbled dry on low. Always check the product's Care section first.

How do I care for wood and ceramic pieces?+

Wipe with a soft damp cloth. Keep wood away from soaking water and oil it occasionally to keep it looking fresh.